Rank in Consumer Credit Card and Related Services: 2
(Previous rank: 1)
Overall score: 7.38
Ticker: AXP
Why it's admired:
Americans are
using plastic again, which means things are looking up for American
Express. The company's net income in the fourth quarter increased 12% to
$1.2 billion from the same period a year ago.Much of that increase, the company said, came from cardmembers spending more. This February, the company reported that fewer customers defaulted in January than in the December -- another good sign. CEO Kenneth Chenault feels poised to face 2012. In the fourth quarter earnings report, he said, "A network based on service, relationships, data and market insights is a tremendous asset for a digital age when the boundaries between online and offline commerce are being quickly redefined."
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